Information for landlords and letting agents

Are your tenants doing the right thing with their waste and recycling?

We have handy collection calendars for the full year that tenants can download or print off. Tenants can self-serve and download their collection calendar easily from our website.

We have small stickers to go on boxes stating what should go in each one. We also have stickers to write flat numbers or property numbers on to help identify containers and stop them from getting mixed up. Request these from the email address below. If you let us know how many you would like and a delivery address we can post them to you.

Bins and boxes that are left on streets cause an obstruction to pavement users, especially those with pushchairs or wheelchairs, or those who are visually impaired.

Please ensure there is sufficient off-street storage for your tenants’ waste and recycling or get in touch with us if you think there is a different collection solution which would suit the property.

In Bristol, we have a kerbside sorting system where residents sort recyclable materials into designated recycling boxes. This helps our crews complete their rounds faster and more efficiently. Not sure what goes where or need a refresher? Download our handy recycling leaflet for an overview of how to sort your recycling.

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Pin up and keep recycling guide
(2 MB)

**Bin and container ordering is currently paused. This is to help us catch up with the current high demand and manage staff shortages. We’re sorry for any inconvenience.**

Residents can have as many recycling boxes as they need and we encourage properties to also use our box lids to keep materials contained on windy days. Bins, boxes and lids can be ordered for free and we’ll deliver them straight to you.

Bin and recycling container deliveries are currently paused due to the impact of coronavirus.

Charity organisations collect some large, fit-for-purpose items for free so they can be reused. Some of the organisations in Bristol you could contact are: SOFA Project, Emmaus Bristol, Happytat, Sue Ryder or British Heart Foundation.

A Bulky Waste collection can be arranged for a fee where larger items such as mattresses, electrical items, fridges and freezers are collected from the kerbside.

We operate two Household Waste Recycling Centres where your tenants can bring their waste, recycling and larger bulky items to dispose of or recycle for free. Waste disposed of by a landlord is trade waste & must be taken to a commercial facility as it is illegal to dispose of such waste at an HWRC.

Please be advised that leaving items out on the kerbside or street can be considered illegal fly-tipping and you could be prosecuted.