Policies and accreditations
Policies
We work in partnership with communities and organisations to support a cleaner, greener Bristol, reduce waste and improve recycling rates. On this page, you can view our all of our policies, statements, licenses and ISO certifications. Click here to read our latest impact report.
Certifications and accreditations
Bristol Waste Company continually meets the high standards set by independent, external auditors. Copies of our ISO certifications and other accreditations can be found below.
Whistleblowing
‘Whistleblowing’ is the term used when someone passes on information concerning wrongdoing in one or more of the following categories:
- criminal offences (this may include things like fraud or financial irregularities)
- miscarriages of justice
- damage to the environment
- failure to comply with law or regulations
- endangering of someone’s health and safety
- breach in code of conduct or significant negative reputational impact
- covering up wrongdoing in any of these areas
Anyone who works within, for, or with, Bristol Waste Company can raise concerns.
This includes current and former employees, directors, consultants, contractors, casual and agency workers, suppliers, customers and volunteers.
You do not need to have all the proof of malpractice being, been or likely to be committed before raising a concern. All concerns will be treated seriously and with appropriate confidentiality.
How to raise a concern
If you are a supplier, customer or an ex-employee you can contact our ‘Speak Up Guardian’ by emailing inconfidence@bristolwastecompany.co.uk
Our ‘Speak Up Guardian’ is the Executive Member with responsibility for whistleblowing.
If for any reason you don’t feel comfortable raising your concern with us directly, you can contact Bristol City Council Internal Audit on their Whistleblowing Hotline: 0117 35 21882